SMS Terms & Conditions
- Consent for SMS Communication
By providing your mobile number and opting in to receive SMS communications from Ezra Hospice Inc. (“Company,” “we,” “us,” or “our”), you consent to receive text messages related to our services. Your phone number will not be shared with third parties for marketing purposes. Information obtained through this process will only be used to provide relevant updates and services, as required by law or to fulfill service requests.
- Types of SMS Communications
We may send SMS messages based on your relationship with us, including but not limited to:
Patients and Guests:
• Notifications and updates about services you have requested.
• Reminders about scheduled appointments or meetings.
• General information relevant to your care or services.
• Billing inquiries.
• Promotions or offers (if applicable).
Job Applicants:
• Updates regarding the status of your application.
• Notifications about onboarding materials or next steps in the hiring process.
• Other employment-related communications.
Example Message:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
- Standard Messaging Disclosures
• Message Frequency: You may receive up to 2 SMS messages per week regarding your appointments or account status. Message frequency may vary based on interactions.
• Message and Data Rates: Standard message and data rates may apply. Fees may vary depending on your mobile carrier and whether messages are sent domestically or internationally.
• Opt-Out Instructions: You can opt out of SMS communications at any time by replying “STOP.” Once opted out, you will not receive further messages unless you opt in again.
• Help Instructions: For assistance, reply “HELP” or contact us directly. You may also visit our [Privacy Policy] and [Terms and Conditions] pages for additional support. - Opt-In & Opt-Out Methods
You may opt-in to receive SMS messages in the following ways:
• Verbally, during a conversation.
• By submitting an online form.
• By filling out a paper form.
If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.
To opt-out, reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- Your Responsibilities
• Accuracy: You must provide accurate contact information and notify us if your mobile number changes.
• Device Usage: You are responsible for ensuring that your mobile device is capable of receiving SMS communications. - Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website at https://www.ezrahospiceinc.com. Continued use of our SMS services after modifications constitutes your acceptance of the revised Terms.
- Contact Information
If you have any questions or concerns about these Terms, you can contact us at:
Ezra Hospice Inc.
[Insert Address]
Phone: 888-820-2880
Email: ezrahospice@gmail.com
Website: https://www.ezrahospiceinc.com
By opting in to receive SMS communications, you acknowledge that you have read, understood, and agreed to these Terms.